General Questions

How can I view a home?

We have a self-show system available located on selected homes that allows you to view the property daily between 8AM-7PM. Self show system is done through Rently electronic lockboxes. You will be required to create a Rently account in order to view our homes. You can download the Rently app on your phone or sign up online at Once an account has been created you can select the home(s) you wish to view. Contact our office if the home you are interested does not have a self-show system available.

What features are included in the homes?

Our homes come with standard appliances, and upgraded features which include:


Oven / Range

Vent Hood

Garbage Disposal

Stainless Steel Appliances (selected homes)

Sprinkler systems

Connections for electric dryers and washing machines

Mowing and edging of the front lawn

Is the listing rent negotiable?

Listing rent is not negotiable. The amount listed is the current rental rate for that property. Please note that prices are subject to change without notice.

Are pets allowed?

Yes, we love your pets! And your pets will love their new home, yard, and neighborhood. There is an additional fee for each pet. The maximum number of pets is 3 per home. Please keep in mind that although we allow pets, there are certain breeds that are restricted. All pets are subject to approval.

What utilities are residents responsible for?

Residents are responsible for setting up their electric and water (also gas if applicable). All utilities must be turned on prior to the move-in date.

Can I make payments online?

Yes, you can by login into the resident portal you can make payments, check the status of your payments, and review your payment history.

How do I submit a maintenance request?

You can submit your service request through the Resident Portal or via phone. Quite often, we find that basic troubleshooting can resolve your issue, we recommend taking a look at our troubleshoot guide before submitting your request.

What are your office hours?

Our office hours are Monday – Saturday 8:30AM – 5:30PM

Application & Requirements

How important is my credit in the application process?

Your credit is one of several qualifying criteria. Our application process also considers income, employment, rental history, and background. Please view our qualifications for more details.

What if I do not meet the income requirements, can I get a guarantor?

You can use a guarantor if an applicant does not satisfy the income criteria. The guarantor will be required to apply and pay an application fee and submit all documentation. Please download our full Rental Policy at the bottom of our Qualifications page for more details on guarantors qualifying requirements.

Do you offer leases longer than 12 months?

Yes, our lease terms options vary from 12 to 24 months.

What is the Renters Insurance Requirements?

We require Renters liability insurance policy in a minimum amount of $100,000. If you do not provide your own, you will automatically be opt-in to our Renters Insurance and $12.50/month fee will be added to your monthly rent ledger.

How soon can I move in?

One of our Leasing Agents will guide you through the entire move-in process. Once your application is approved, deposit and funds are received, and the home is ready, we’ll move you in. Now remember that the availability date of a home is important to consider when looking to move-in on a certain date.

Can I get a refund for my application fee?

Application fees are non-refundable. Please contact our office if you have any further questions.